We’ve all done it—you feel a weird side effect after starting a new medication, or you’re staring at the instructions wondering if you can still have that glass of wine, and your first instinct is to Google it. But here’s the thing: while the internet has loads of information, it doesn’t know you. It doesn’t know your full medication list, your allergies, your lifestyle, or the unique mix of prescriptions and supplements you might be juggling. That’s why your pharmacist should be your go-to when medication questions come up—not a search engine.
At Counts Family Pharmacy, we make it easy to ask those questions, no matter how big or small. Our team is right here in Blacksburg, and we’re committed to helping you feel confident about your medications—without the guesswork. Whether it’s a quick question about timing, a concern about side effects, or just wanting to know if there’s a more affordable option, we’re here for all of it.
Pharmacists Aren’t Just Pill Counters—We’re Part of Your Healthcare Team
A lot of folks are surprised to learn just how much pharmacists actually know. We’re trained in pharmacology, drug interactions, chronic disease management, and so much more. But even more importantly, we see your medication history in real-time and know how your prescriptions work together. That means we can flag potential issues before they become problems, explain what to expect when starting something new, and help you build routines that support your health goals.
At Counts, we’re not interested in rushing people through the line. We’re here to talk with you, not at you. We take the time to get to know your story and give you answers that are personalized—not copy-pasted from a script. And if you’re transferring your prescriptions from somewhere else, our transfer page makes it simple and seamless to switch to a team that truly listens.
Your Health Questions Deserve More Than a 10-Second Answer
Ever tried asking a question at a big-box pharmacy and been met with a shrug, a sigh, or a rushed explanation that left you more confused than when you walked in? Yeah—we’ve heard those stories too. That’s why we pride ourselves on offering a completely different experience at Counts Family Pharmacy.
Whether you’re wondering how your new medication interacts with vitamins, if it’s safe to split a tablet, or what to do if you accidentally missed a dose, you shouldn’t have to feel rushed or dismissed. When you walk through our doors—or even call us—we’ll give you the time and attention you deserve.
Not sure if your current prescriptions are included in our 25/50 Cash Plan? We’ll check for you. Want to know if there’s a lower-cost generic or a better dosage schedule for your lifestyle? Let’s talk it through.
Preventing Problems Is Just as Important as Treating Them
Medication errors are one of the most common reasons people end up in the ER—and a lot of those mistakes could be avoided with one simple conversation. That’s why talking to your pharmacist before something goes wrong is so important. We don’t just react to issues; we help you avoid them in the first place.
If you’ve got multiple prescriptions from different doctors, supplements you buy over the counter, or even medications prescribed years ago that you’re still taking, now’s the perfect time to check in. Our team can review your current list and make sure everything is still necessary, safe, and effective. It’s what we do every day, and it can make a huge difference for your overall well-being.
We’re also here for everyday questions about things like allergies, over-the-counter pain relief, and seasonal care. You don’t need to wait for a doctor’s appointment to get trusted advice—just stop in or contact us, and we’ll help however we can.
Community Care Means We’re in This With You
We’re proud to be a locally owned, independent pharmacy serving the Blacksburg community. That means we’re not just your pharmacist—we’re your neighbor, your health partner, and your biggest cheerleader. Whether you’ve been with us for years or you’re just getting started, our goal is simple: make sure you feel taken care of every step of the way.
Our About Us page gives you a glimpse of our values, but the real difference is felt when you visit us in person. You’ll find a welcoming team that truly wants what’s best for you and your family—and goes above and beyond to make sure you get it.
So the next time you’ve got a question about your meds, don’t turn to a faceless search result—turn to us. We’re ready to help, and we’re just around the corner. Visit Counts Family Pharmacy today or give us a call to speak with a pharmacist who actually knows your name and your story.
We’re here to help you feel confident, informed, and supported—because your health is too important to leave to guesswork.