What Makes a Good Pharmacy Great? Here’s Why Folks in Blacksburg Keep Coming Back to Counts

May 8, 2025

You can pick up a prescription pretty much anywhere these days. Big-box stores, drive-thru chains, even apps on your phone will promise fast refills and convenience. But when it comes to your health—and the health of your family—most folks quickly realize it takes more than a filled script to feel cared for. That’s where the difference between a good pharmacy and a great one really shines through.

At Counts Family Pharmacy, we’re not just in the business of dispensing meds. We’re here to build relationships, answer your questions without the rush, and provide real support when you need it most. And for our friends and neighbors in Blacksburg, that personal touch is what keeps them coming back—year after year.

If you’re wondering what sets us apart from the typical pharmacy experience, let’s break it down.

More Than a Transaction—It’s a Relationship

The heart of Counts Family Pharmacy has always been connection. From the moment you walk through the door, you’re greeted like family—not just another name on a bottle. We take the time to get to know your health history, check for potential medication interactions, and offer suggestions that actually make sense for your lifestyle.

This kind of individualized attention isn’t something you’ll find just anywhere. It’s what makes our team of experienced pharmacists and staff so special. We don’t just want to get you in and out—we want to make sure you understand your medication, feel confident in your care, and leave with peace of mind.

We Make Healthcare More Affordable—Seriously

Healthcare costs are no joke. And if you don’t have insurance (or have one of those “great” plans with a sky-high deductible), we’ve got your back. Our 25/50 Cash Plan is a game-changer for many folks in the community. You can get your everyday medications for just $25 for 6 months or $50 for a full year—no insurance needed, no strings attached.

It’s our way of making sure no one has to skip essential medications because of cost. We believe that access to affordable prescriptions shouldn’t feel like winning the lottery—it should just be the standard. And if you ever have questions about pricing or options, we’re happy to walk through it with you.

A Local Pharmacy That Feels Like Home

There’s something comforting about walking into a pharmacy where people know your name, remember your kid’s allergy, or ask how your recovery is going after that surgery. That’s what we mean when we say we’re more than just a pharmacy—we’re your neighbors, your cheerleaders, your second set of eyes when something feels off.

At Counts, we believe in supporting local, because we are local. We live in the same community, shop the same grocery stores, and care about the same schools and streets that you do. Choosing a local pharmacy means your healthcare dollars stay right here in Blacksburg, helping your community thrive.

It’s Not Just Prescriptions—It’s Personal Health Support

Pharmacy services should go beyond counting pills. That’s why we’re always here to offer guidance when it comes to things like medication side effects, vaccine recommendations, supplement questions, and even general health tips. Whether you’re managing chronic conditions or just trying to stay on top of your wellness game, we’re happy to be your first stop for trusted advice.

If you haven’t yet, check out our growing blog where we break down everyday health topics, prescription management tips, and community wellness ideas in plain English—not medical mumbo jumbo.

We’ve even covered practical stuff like how to simplify your meds and questions to ask your pharmacist, so you can feel more confident managing your care.

Oh—and Did We Mention the Perks?

Let’s just say we like to keep things fun around here. In addition to expert care, affordable meds, and that neighborly vibe, you’ll also find unexpected extras at Counts—like Pokemon cards, LEGO sets, and other fun goodies that bring smiles to little ones (and let’s be honest, adults too).

It’s just another reminder that taking care of your health doesn’t have to feel like a chore. We’re here to make the experience something you actually enjoy—because wellness should feel good.


Come See the Counts Difference for Yourself

We get it—switching pharmacies can feel like a hassle. But we promise, it’s easier than you think. You can transfer your prescriptions online in just a few clicks, or give us a call and we’ll handle it for you.

Whether you’ve been with the same chain for years or you’re just ready for care that actually feels human, we’d love to welcome you into the Counts Family Pharmacy community. You’ll feel the difference the moment you walk through the door—and once you do, we’re willing to bet you won’t want to go anywhere else.

Got questions or want to chat before you make the move? Reach out to us anytime. We’re here to make pharmacy care simpler, friendlier, and a whole lot more personal.


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